Food and Beverage Team Lead

1 day ago


London, Greater London, United Kingdom The Chelsea Harbour Hotel Full time
The Chelsea Harbour Hotel is a luxury 5-star all-suite hotel situated in the exclusive Chester Marina, offering stunning views of the marina. As a F&B Supervisor, you will be responsible for supervising the Bar and Restaurant Team, providing ongoing training and support to the team members. The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.

About the Role:
The ideal candidate will have previous experience in a similar role, preferably in a high-end hospitality environment. You will be responsible for assisting the F&B Management in creating an environment that promotes staff morale, encourages teamwork, and provides the highest standards of service. This includes consistently striving for innovation and creativity in product and service to increase volume and maximize sales and profitability. Additionally, you will be responsible for dealing effectively with any complaints and reporting them to the restaurant manager if necessary.

Key Responsibilities:
* Supervise the Bar and Restaurant Team, providing ongoing training and support
* Assist F&B Management in creating an environment that promotes staff morale and teamwork
* Consistently strive for innovation and creativity in product and service
* Deal effectively with complaints and report them to the restaurant manager if necessary

Requirements:
* Previous experience as a supervisor or assistant manager in a high-end hospitality environment
* Excellent communication skills and a strong work ethic
* Passion for delivering exceptional customer service
* Ability to work well under pressure and meet deadlines

What We Offer:
* Competitive salary: £35,000 - £40,000 per annum
* Comprehensive benefits package, including social events, wellbeing activities, and career development opportunities
* Ongoing training and development to enhance your skills and knowledge
* Opportunity to work in a luxurious 5-star hotel environment with a team of experienced professionals

About Us:
The Chelsea Harbour Hotel is part of the Millennium Hotels and Resorts group, which owns and operates over 120 hotels worldwide. Our hotels are known for their exceptional service, luxurious amenities, and prime locations.

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