Claims Adjustment Specialist

16 hours ago


Diss, Norfolk, United Kingdom Michelle Denny Recruitment Full time

Michelle Denny Recruitment Ltd is seeking an experienced Technical Claims Adjuster to join a growing claims team within a thriving company.

The role offers a salary of £28-£30,000 per annum with hybrid working (3 days office, 2 days work from home).

Job Description

This is an opportunity to work in a business that delivers exceptional service and fosters a supportive environment where people thrive.

  • In this role, you will manage a personal injury claims portfolio, investigating, validating, and negotiating claims for the best possible outcomes.
  • You will make sound decisions on liability, quantum, and indemnity, handling claims through OIC, MOJ, and pre-action protocols.
  • A key responsibility will be to spot and address fraudulent claims early on, building rock-solid relationships with internal and external stakeholders.
  • You will also contribute to shaping and improving systems, policies, and processes for the claims team, staying aligned with all legal and regulatory frameworks.

We are looking for someone with solid experience in personal injury claims, ideally within an insurer or solicitor environment.

Fantastic organisational skills and a thorough understanding of OIC, MOJ, and litigation procedures are essential.

A sharp commercial mindset, top-notch negotiation, communication, and customer service skills, as well as a proactive attitude, are required.

This is a chance to join a dynamic, fast-growing company where your skills will genuinely make an impact.



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