Medical Underwriting Expert
3 weeks ago
We are seeking an experienced Medical Underwriting Expert to join our team at Canada Life Group (UK) Ltd. As a key member of our Protection Assessment department, you will be responsible for assessing customer health declarations and providing expert guidance on protection products.
About the Role
This is a challenging and rewarding opportunity for an individual with a strong background in medical underwriting and a passion for delivering exceptional customer service. You will work closely with colleagues to achieve service excellence and ensure that customers receive fair outcomes.
Key Responsibilities
- To assess customer health declarations in a timely and accurate manner.
- To follow established processes to ensure that assessments are carried out fairly and in line with governance requirements.
- To challenge existing processes and propose improvements to enhance the customer experience.
- To work collaboratively with the team to deliver high-quality service and achieve agreed-upon standards.
Requirements
To succeed in this role, you will need:
- A minimum of GR1 or equivalent industry-recognised qualification.
- Experience of working within a Medical Underwriting Team and making accurate risk assessments from customer health declarations.
- Ability to communicate effectively with all types of customers and contribute to a team delivering service excellence.
- Able to work to deadlines and manage own workload, prioritising cases when required.
Benefits
We offer a competitive salary of £42,000 - £50,000 per annum, depending on experience. Our benefits package includes a generous pension scheme, bonus structure, life assurance, and private medical insurance. Opportunities for professional development and career growth are also available within our organisation.
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