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F&B Team Member

2 months ago

Slough Berkshire, United Kingdom Burnham Beeches Full time

We are passionate about creating a unique and memorable experience for our guests at Burnham Beeches Hotel. As a member of our exceptional team, you will play a vital role in ensuring that our guests receive exceptional service and a warm welcome.

Our hotel is a 4-star Georgian Hotel nestled in 10 acres of beautiful gardens in the Buckinghamshire countryside. We boast 82 bedrooms, a leisure club, extensive conference and banqueting facilities, and a restaurant.

We are committed to delivering a little stately service with a lot of personality. Our hotel is busy throughout the year, hosting a variety of events, from private functions and weddings to conferences and product launches.

We are currently undergoing a beautiful transformation, which will see the hotel realized as the first of a new brand concept. This exciting project will deliver a striking environment for our guests to indulge in exceptional experiences.

As a F&B Team Member, you will be responsible for assisting in the day-to-day running of the Food Service Areas and Bars, ensuring a consistently high level of service is offered to our guests.

You will be expected to deal with any reasonable requests from guests in a professional manner, using our Mission Possible standards. You will also assist with the correct service of Restaurant/ Bar menu and beverages.

Key responsibilities include:

  • Assisting in the day-to-day running of the Food Service Areas and Bars
  • Ensuring a consistently high level of service is offered to guests
  • Dealing with reasonable requests from guests in a professional manner
  • Assisting with the correct service of Restaurant/ Bar menu and beverages

The ideal candidate for this role should:

  • Be an excellent team player
  • Have great attention to detail
  • Have excellent communication skills
  • Display a positive and can-do attitude at all times
  • Have the ability to remain calm under pressure
  • Display a professional and courteous attitude to our guests

As a permanent member of staff, you will enjoy a range of benefits, including:

  • Competitive salary with incentive scheme
  • Discount schemes across the Corus Hotels group
  • Free meals whilst on duty
  • Training and development opportunities
  • Company pension scheme
  • Employee assistance programme
  • 31 days paid holiday per year (inclusive of bank holidays)
  • Team building events
  • Employee of the month scheme
  • Tripadvisor incentive
  • Monthly Employee appreciation lunch
  • Paid birthday off
  • Uniform