Heating Installation Helpdesk Coordinator

1 day ago


Hamilton, South Lanarkshire, United Kingdom Cbw Staffing Solutions Ltd Full time
Job Description

We are currently seeking a highly skilled and motivated individual to fill the position of Heating Installation Helpdesk Coordinator. As a key member of our team, you will be responsible for providing technical support and assistance to customers, ensuring that their needs are met and their expectations are exceeded.

Your primary responsibilities will include overseeing the heating installation helpdesk, receiving incoming calls from customers who have had recent heating installations, and troubleshooting any issues that may arise. You will also be involved in diagnosing faults and resolving problems in a timely and efficient manner.

The ideal candidate will have good technical knowledge within the heating industry and be open to training and development both office and field-based to learn about the industry. They will also possess excellent customer service experience, good administration skills, and IT skills.

The salary for this position is £29,500 per annum.

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