Workforce Management Team Member

6 days ago


Hounslow, Greater London, United Kingdom DO & CO Full time

At DO & CO, we take pride in offering exceptional luxury airline catering services that exceed our customers' expectations.

We are seeking a highly skilled Workforce Management Coordinator to join our dynamic team dedicated to enhancing our workforce management practices. As an integral part of our team, you will support the Head of Workforce Management in ensuring the smooth execution of daily operations and contribute to process improvement initiatives.

Your role involves scheduling and booking employees and agency workers, ensuring accurate time and attendance data, and verifying this data for seamless transmission to the Payroll Team. This is a full-time, permanent role based in our office in Hounslow.

Key Responsibilities:
  • Collaborate with the Head of Workforce Management to develop and implement strategic workforce management solutions, aligning with organizational policies and external standards.
  • Create effective staff schedules that meet the dynamic demands of the business, working closely with internal stakeholders and external vendor partners.
  • Manage and coordinate agency relationships, serving as a point of contact for agency-related inquiries and fostering positive communication with both agencies and agency workers.
  • Prepare and deliver timely and accurate weekly labor reports to the management team and agency partners.
  • Address discrepancies in employee and agency worker hours, demonstrating attention to detail and making necessary adjustments promptly.
  • Resolve time and attendance issues to maintain precise and reliable records.


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