Hardware and Software Technician
19 hours ago
We are looking for a highly skilled Field Service Engineer to join our team. As a key member of our IT infrastructure team, you will be responsible for providing hardware and software support to employees and new hires.
As a Field Service Engineer, you will play a critical role in ensuring that our employees have the necessary technology to perform their jobs efficiently.
Key ResponsibilitiesYour primary focus will be on:
- Providing hardware and software support to employees and new hires
- Ensuring that our employees have the necessary technology to perform their jobs efficiently
You will work closely with cross-functional teams to properly onboard incoming new hires and ensure that hardware is properly assigned and updated into our management system.
RequirementsTo succeed in this role, you will need:
- A minimum of 3-5 years of IT experience, including technical training
- Knowledge of Windows and Macintosh platforms, including portables, and Microsoft Office suite of applications
- Experience with imaging Windows 10 OS
- Familiarity with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)
- Networked printer experience (queue creation, server maintenance, etc.)
As a valued member of our team, you can expect:
- A supportive, diverse, and global team with a brilliant culture
- Great opportunities to make the role your own, upskill yourself, and get involved with exciting projects
- Total wellbeing as our focus, alongside your professional excellence
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