Hardware and Software Technician

19 hours ago


London, Greater London, United Kingdom HCLTech Full time
About the Role

We are looking for a highly skilled Field Service Engineer to join our team. As a key member of our IT infrastructure team, you will be responsible for providing hardware and software support to employees and new hires.

As a Field Service Engineer, you will play a critical role in ensuring that our employees have the necessary technology to perform their jobs efficiently.

Key Responsibilities

Your primary focus will be on:

  • Providing hardware and software support to employees and new hires
  • Ensuring that our employees have the necessary technology to perform their jobs efficiently

You will work closely with cross-functional teams to properly onboard incoming new hires and ensure that hardware is properly assigned and updated into our management system.

Requirements

To succeed in this role, you will need:

  • A minimum of 3-5 years of IT experience, including technical training
  • Knowledge of Windows and Macintosh platforms, including portables, and Microsoft Office suite of applications
  • Experience with imaging Windows 10 OS
  • Familiarity with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)
  • Networked printer experience (queue creation, server maintenance, etc.)
Benefits

As a valued member of our team, you can expect:

  • A supportive, diverse, and global team with a brilliant culture
  • Great opportunities to make the role your own, upskill yourself, and get involved with exciting projects
  • Total wellbeing as our focus, alongside your professional excellence


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