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Hospitality Ambassador

2 months ago

Beaconsfield, Buckinghamshire, United Kingdom Crazy Bear Beaconsfield Full time

Unlock Your Potential in Luxury Hospitality

At The Crazy Bear Group, we're seeking a talented Hospitality Ambassador to join our exceptional front of house team. As a key member of our Breakfast, Lunch, and Dinner services, you'll be responsible for delivering impeccable service and culinary delights to our discerning guests.

Key Responsibilities:

  • Guest Experience: Greet and seat guests in a friendly and welcoming manner, ensuring a seamless dining experience.
  • Menu Presentation: Present menus and provide detailed information when asked about portions, ingredients, or potential food allergies.
  • Order Taking: Take accurate food and drink orders using our restaurant's point-of-sale system.
  • Service Delivery: Serve food and beverages in a timely manner, ensuring tables are clean and set properly for new guests.
  • Guest Inquiries: Handle guest inquiries and complaints promptly and professionally.
  • Team Collaboration: Collaborate with the kitchen staff to ensure orders are delivered accurately and efficiently.
  • Health and Safety: Adhere to all health, safety, and hygiene standards.
  • Upselling: Upsell additional products when appropriate.
  • Team Support: Support team members and work harmoniously with the team to provide excellent service.

Perks of Joining Our Team:

  • On-target earnings of up to £12 per hour
  • Exciting opportunities for career development and training
  • Indulge in a 50% staff discount across the Crazy Bear Group, including hotel stays, dining, and masseuse treatments
  • Treat yourself to a complimentary dinner for two every 12 months in any of our restaurants
  • Earn a £500 recruitment referral bonus for successful applicants
  • Benefit from 28 days of annual leave and a pension scheme

About Us:

The Crazy Bear Group is a sanctuary of extravagance, boasting 48 intricately designed bedrooms, English and Thai culinary delights, an award-winning cocktail bar, private dining rooms, Moroccan lounge, and terrace with outdoor swimming pool and Thai massage treatment rooms. If you're someone who strives for excellence and is driven to provide guests with unforgettable dining experiences, then you're exactly who we're looking for.