Customer Service Ambassador
4 weeks ago
Customer Service Ambassador Role
We're seeking a skilled Customer Service Ambassador to join our team at Premier Inn in Brackley. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests.
Key Responsibilities:
- Provide warm and welcoming service to guests, ensuring their stay is comfortable and enjoyable.
- Work closely with the housekeeping team to ensure rooms are perfect for our guests.
- Manage the front desk, handling check-ins, check-outs, and guest queries with a smile.
What We Offer:
- A competitive hourly rate.
- A fixed-term contract for 6 months, with guaranteed hours to plan your week around.
- A mix of morning and afternoon shifts, including 7am-2:30pm and 2:30pm-10pm.
- Opportunities for career growth and development within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- A company pension and save-as-you-earn scheme.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
We believe that everyone is unique and should have no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups.
We're proud to be part of the UK's leading hospitality business, Whitbread. If you're passionate about delivering exceptional customer service and have a passion for hospitality, we'd love to hear from you.
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