Customer Service Ambassador

4 weeks ago


Silverstone, United Kingdom whitbread Full time

Customer Service Ambassador Role

We're seeking a skilled Customer Service Ambassador to join our team at Premier Inn in Brackley. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their stay is comfortable and enjoyable.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Manage the front desk, handling check-ins, check-outs, and guest queries with a smile.

What We Offer:

  • A competitive hourly rate.
  • A fixed-term contract for 6 months, with guaranteed hours to plan your week around.
  • A mix of morning and afternoon shifts, including 7am-2:30pm and 2:30pm-10pm.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We believe that everyone is unique and should have no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups.

We're proud to be part of the UK's leading hospitality business, Whitbread. If you're passionate about delivering exceptional customer service and have a passion for hospitality, we'd love to hear from you.



  • Silverstone, United Kingdom whitbread Full time

    We are currently seeking a skilled and enthusiastic Receptionist to join our team at the Silverstone Premier Inn in Brackley. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to...

  • Service Supervisor

    5 months ago


    Silverstone, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Supervisor to join our team at Porsche Centre Silverstone. As a Sytner Service Supervisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up...

  • Guest Service Agent

    6 months ago


    Silverstone, United Kingdom Hilton Full time

    Guest Service Agent Hilton Garden Inn has taken pole position at Silverstone the home of the British Grand Prix following the successful opening of the new Hilton Garden Inn, we are excited to announce that we are growing our high performing team. The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with...

  • Guest Service Agent

    6 months ago


    Silverstone, United Kingdom Hilton Full time

    Guest Service Agent Hilton Garden Inn has taken pole position at Silverstone the home of the British Grand Prix following the successful opening of the new Hilton Garden Inn, we are excited to announce that we are growing our high performing team. The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with...

  • Guest Service Agent

    6 months ago


    Silverstone, United Kingdom Hilton Full time

    Guest Service Agent Hilton Garden Inn has taken pole position at Silverstone the home of the British Grand Prix following the successful opening of the new Hilton Garden Inn, we are excited to announce that we are growing our high performing team. The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit with...

  • Guest Services Agent

    5 months ago


    Silverstone, United Kingdom Hilton Full time

    Guest Services Agent - Restaurant **You are the Key to our success** **WELCOME TO A WORLD OF FLEXIBILITY** **-** Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full...

  • Guest Services Agent

    5 months ago


    Silverstone, United Kingdom Hilton Full time

    **You are the Key to our success** **WELCOME TO A WORLD OF FLEXIBILITY** **-** Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just...

  • Guest Service Agent

    5 months ago


    Silverstone, United Kingdom Hilton Full time

    Guest Service Agent (Casual) **You are the Key to our success** **WELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.** - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make...


  • Silverstone, United Kingdom Silverstone Full time

    COMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...


  • Silverstone, United Kingdom Silverstone Full time

    Job Description COMMERCIAL TEAM Our Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye...


  • Silverstone, United Kingdom Silverstone Full time

    COMMERCIAL TEAMOur Commercial department is full of go-getters, and we’re racing ahead with our longer term vision of sustainability and diversification. This means that we have a number of large and smaller scale initiatives in the works to make Silverstone more profitable, sustainable and a better place to work. We take the birds-eye view to work with...


  • Silverstone, United Kingdom Hilton Full time

    Night Guest Service Agent Hilton Garden Inn has taken pole position at Silverstone the home of the British Grand Prix following the successful opening of the new Hilton Garden Inn, we are excited to announce that we are growing our high performing team. The Hilton Garden Inn Silverstone is situated directly on the Hamilton straight of Silverstone circuit...

  • Guest Service Agent

    6 months ago


    Silverstone, United Kingdom Hilton Full time

    **You are the Key to our success** **WELCOME TO A WORLD OF FLEXIBILITY**-**Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just...


  • Silverstone, United Kingdom Silverstone Full time

    CORPORATE AND HOSPITALITY EVENTSNo day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering an...


  • Silverstone, United Kingdom Silverstone Full time

    CORPORATE AND HOSPITALITY EVENTSNo day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering an...


  • Silverstone, United Kingdom Silverstone Full time

    CORPORATE AND HOSPITALITY EVENTSNo day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering an...


  • Silverstone, United Kingdom Silverstone Full time

    CORPORATE AND HOSPITALITY EVENTSNo day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands.One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be delivering an...


  • Silverstone, United Kingdom Silverstone Full time

    Job Description CORPORATE AND HOSPITALITY EVENTS No day is ever the same when you join our Corporate & Hospitality Events Team – we deliver knockout events week-in-week-out for some of the UK’s biggest brands. One day you may be taking care of delivering on-track action for our corporate clients in our roaring Aston Martins and the next, you may be...

  • Reception Host

    5 months ago


    Silverstone, United Kingdom Sytner Group Full time

    **About the role** Porsche Centre Silverstone is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Porsche. You will welcome every customer through our doors, managing their visit by directing them to...


  • Silverstone, United Kingdom Gorilla Events Full time

    **Gorilla Events are looking for experienced bartenders to join our casual events team this summer.**: - Rate: £13.15ph (£14.74ph including holiday)._ **Why Gorilla?** We value and respect all of our staff, and know that our success comes from the dedicated casual teams who join us every season to deliver some of the UK's best events and festivals. We're...