Clerical Officer
4 weeks ago
We are seeking a detail-oriented and customer-focused Clerical Officer to support the day-to-day operations of our communications systems. Under the guidance of the Unified Communications Manager, the successful candidate will play a crucial role in providing administrative support and technical assistance.
Main Responsibilities:
- Act as a switchboard operator, efficiently handling incoming calls and directing them to appropriate departments or individuals.
- Perform general office duties, including managing filing systems and responding to telephone queries.
- Order and receipt unified communication devices and consumables.
- Provide first-line support and technical advice to users of unified communication services.
- Process and prioritise requests for new installations and modifications of existing unified communication services.
- Assist with technical deployment, configuration, and maintenance of communication services.
Requirements:
- Strong organisational skills and technical aptitude.
- Excellent communication abilities.
- Experience in a similar role or knowledge of unified communications systems is advantageous.
Working Hours: 36.5 weekly (08:45 - 17:00 Monday to Thursday, 08:45 - 16:00 Friday)
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