Global Social Media Director

1 month ago

London, Greater London, United Kingdom Trustpilot, Inc. Full time
Job Title: Global Social Media Director

We are seeking a highly skilled and experienced Global Social Media Director to join our team at Trustpilot, Inc. As a key member of our leadership team, you will be responsible for developing and implementing a global social media strategy that drives engagement, brand awareness, and conversion.

Key Responsibilities:
  • Maintain and expand our social media presence across major platforms.
  • Establish and measure the performance of social media campaigns using data and analytics.
  • Develop and manage a global social calendar and content planning process.
  • Partner with the Content & Creative Studio to develop social-first content.
  • Oversee and mentor the global social media team.
  • Manage organic social media budget needs.
Requirements:
  • Proven social media experience, preferably with a dual-sided marketplace/platform.
  • History of developing and executing social media strategies that promote engagement and brand awareness.
  • Expertise in developing campaign creative and writing, editing, and proofing social media posts.
  • Deep understanding of major social media platforms and emerging trends.
  • Experience with social media management tools.
  • Proficient awareness of brand coherence and the skill to uphold a consistent brand tone.
  • Experience with A/B testing and using data to drive decision-making.
What We Offer:
  • Competitive compensation package + bonus.
  • 25 days holiday per year, increasing to 28 days after 2 years of continuous employment.
  • Two (paid) volunteering days a year.
  • Rich learning and development opportunities.
  • Pension and life insurance.
  • Health cash plan, online GP, 24/7, Employee Assistance Plan.
  • Paid parental leave.
  • Season ticket loan and a cycle to work scheme.
  • Central office location with amenities.
  • Regular opportunities to connect with fellow employees.
  • Access to deals and discounts.
  • Independent financial advice.

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