Service Department Coordinator

3 weeks ago


Bath, Bath and North East Somerset, United Kingdom Thrive Group Full time

We are seeking a highly skilled Service Advisor to join our team in Bath. As a key member of our service department, you will play a vital role in ensuring our customers receive exceptional service and support.

Your primary responsibility will be to conduct thorough vehicle inspections and provide detailed reports to customers. You will also be responsible for explaining recommended repairs and services, as well as providing accurate estimates for repairs and services.

To be successful in this role, you will need to have previous experience in a customer-facing role and be knowledgeable about automotive systems and repairs. Proficient computer skills are also essential for data entry and record keeping.

This is a permanent position offering a competitive salary of £27,000 - £28,000 per annum, plus bonus opportunities. Additional benefits include generous holiday allowance, health and wellbeing support, team member discounts, free onsite parking, and excellent training and development from manufacturers and group staff.

Key responsibilities will include:

  • Conducting vehicle inspections and providing detailed reports to customers
  • Explaining recommended repairs and services to customers
  • Providing accurate estimates for repairs and services
  • Scheduling appointments and managing the service department's calendar


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