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Retail Sales Associate

1 month ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Retail Sales Assistant. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, maintaining store standards, and driving sales.

Responsibilities

  • Engage with customers, offering personalized assistance and advice to drive sales and achieve individual and store targets.
  • Stay informed about the latest brands, products, and trends to provide expert advice and recommendations.
  • Maintain visual standards, ensuring displays are attractive, organized, and aligned with brand guidelines.
  • Support stock management, ensuring the sales floor is well-stocked and presentable.
  • Collaborate with colleagues to create a positive, productive, and harmonious work environment.
  • Handle customer queries and concerns efficiently, ensuring every customer has a positive experience.

Requirements

  • Possess a genuine interest in fashion, lifestyle, and homeware, with an understanding of current trends.
  • Exceptional communication skills and a strong desire to exceed customer expectations.
  • Proven ability to meet or exceed sales targets, with a proactive approach to maximizing sales opportunities.
  • Able to work effectively in a team, contributing to a supportive and collaborative environment.
  • Willingness to work a variety of shifts, including weekends, evenings, and holidays.

What We Offer

  • A competitive salary based on age range (£8.65 for 16-20 years old and £11.50 for 21+ years old).
  • The opportunity to work in a dynamic and fast-paced retail environment.
  • Ongoing training and development to enhance your skills and knowledge.