Technical Field Engineer

3 weeks ago


London, Greater London, United Kingdom SitePoint Pty Full time
Job Description:

Our client, a leading Managed Services provider, seeks a skilled Technical Field Engineer to join their team in North London. The successful candidate will be responsible for providing IT support to over 20 schools, ensuring seamless technical operations and delivering exceptional results.

Key Responsibilities:
  1. On-site visits to schools to troubleshoot and resolve technical issues
  2. Maintenance, updates, and upgrades of school infrastructure
  3. Diagnosing and troubleshooting complex technical problems
  4. Installation and monitoring of computer hardware, software, systems, networks, printers, and scanners
  5. Assisting with the setup and maintenance of computers and other IT equipment
  6. Monitoring and managing user access rights
  7. Researching and recommending hardware and software solutions to improve system efficiency
  8. Ensuring security and privacy of networks and computer systems
  9. Collaborating on the preparation and maintenance of IT documentation
Requirements and Qualifications:
  • Demonstrated understanding of networking fundamentals
  • Experience with Active Directory, backup solutions, Office 365 management, SharePoint, MDM setups via Intune or other solutions, cloud support (Azure/AWS), and network protocols (DNS, DHCP, TCP/IP)
  • Proficiency in router/switch setups and firewall management
  • Excellent communication skills, with the ability to confidently interact with head teachers/head of departments

A driving licence and access to a personal vehicle are essential for this role, as frequent site visits are required within a 45-minute drive of the office in North London.

Estimate Salary:

£35,000 - £50,000 per annum, depending on experience

About the Role:

This is an exciting opportunity to join a dynamic team, working closely with educational institutions to deliver top-notch IT services. As a Technical Field Engineer, you will have the chance to make a real impact on the education sector, ensuring students and staff have access to the best possible technology solutions.



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