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Field Service Engineer

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Operations Resources Full time
Job Title: IT Technician

Operations Resources is seeking a skilled IT Technician to join our team as a Field Service Engineer. As a key member of our operations team, you will be responsible for providing technical support and maintenance services to our clients across the Teesside area.

Key Responsibilities:
  • Perform field service calls to troubleshoot and repair IT and EPOS equipment in client stores
  • Provide training on EPOS hardware to ensure seamless integration and operation
  • Work 5 days out of 7, including Saturdays and Sundays, with 1 in 2 Saturdays and 1 in 3 Sundays
  • Standard hours: 30 hours per week, with overtime paid at 1.5x for Monday to Saturday and 2x for Sunday and bank holidays
  • Be available for on-call duties, including evening shifts and emergency calls
What We Offer:
  • A competitive basic salary of £23,800 per annum
  • Shift/rotation on-call payments of around £2,000 per annum
  • A fully expensed company van for business use, with personal use also permitted
  • Pension, paid holiday, and private medical insurance
  • A 40-hour per week full-time PAYE contract

We are looking for a skilled and experienced IT Technician who is confident in their ability to provide technical support and maintenance services to our clients. If you have a passion for IT and a strong work ethic, we would love to hear from you.