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Commercial Support Apprentice
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Commercial Support Apprentice. As a key member of our Commercial Support team, you will play a critical role in ensuring the success of our business partners and customers.
Key Responsibilities
- Provide exceptional customer service and support to our business partners and customers, ensuring timely and efficient resolution of queries and disputes.
- Develop and maintain strong relationships with our business partners, understanding their needs and providing tailored solutions to meet their requirements.
- Collaborate with cross-functional teams to drive departmental efficiencies and improve service delivery.
- Stay up-to-date with product knowledge and industry trends, providing expert advice and guidance to our customers and business partners.
- Contribute to the development of new processes and procedures to improve service delivery and customer satisfaction.
Requirements
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and business partners.
- Excellent problem-solving and analytical skills, with the ability to think critically and creatively.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.
- Proficient in Microsoft Office and SAP, with experience in customer service and support a plus.
About L'Oréal
L'Oréal is a world leader in beauty, with a presence in over 140 countries. We are committed to innovation, sustainability, and diversity, and are dedicated to providing the best in cosmetics innovation to all women and men around the world.
What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including a comprehensive training program.
- The chance to work with a global leader in the beauty industry, with a commitment to innovation and excellence.
How to Apply
If you are a motivated and customer-focused individual with a passion for beauty and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
