Pet Travel Manager

5 days ago


Slough, Slough, United Kingdom Skillframe Ltd Full time

About the Job

Skillframe Ltd is looking for a dedicated Pet Travel Manager to oversee the transportation of pets from the UK to destinations worldwide. As a key member of our logistics team, you will be responsible for ensuring the smooth and stress-free movement of pets.

Job Description

The successful candidate will have previous experience in logistics, travel coordination, or customer service, with a strong focus on attention to detail and effective communication. You will be responsible for:

  • Coordinating international pet transport, ensuring compliance with all regulations and timelines.
  • Preparing and verifying travel documents, including health certificates, permits, and customs paperwork.
  • Serving as the primary point of contact for pet owners, providing updates, answering questions, and ensuring exceptional customer service.
  • Staying up to date with international pet travel regulations and ensuring adherence to airline, country, and pet welfare standards.
  • Working closely with airlines, veterinarians, and customs agents to coordinate every step of the pet's journey.
  • Addressing and resolving logistical challenges or unforeseen issues that may arise during the transportation process.
  • Maintaining accurate and detailed records of all pet transport activities and client interactions.

Requirements

  • Previous experience in logistics, travel coordination, or customer service.
  • A Full UK Driving Licence.
  • Secondary school diploma or equivalent. Additional training in animal care or logistics is beneficial.
  • Strong organizational and multitasking abilities, excellent written and verbal communication skills, attention to detail and ability to manage time effectively.
  • Familiarity with international travel requirements for pets is a bonus.
  • Genuine love for animals and commitment to their welfare.

Salary & Benefits

We offer a competitive salary range of £28,000 - £32,000 per annum, depending on experience, plus benefits and opportunities for professional growth.



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