Field Operations Lead

2 weeks ago


Rochester, Medway, United Kingdom Care By Us Ltd Full time

About the Role

Care By Us Ltd is seeking an experienced Field Care Supervisor to join our London-based team, responsible for supporting the delivery of high-quality care services across the city.

Job Summary

This is a key leadership role, requiring a highly skilled and motivated individual to manage and supervise care workers in the field. The successful candidate will have a strong understanding of adult social care principles and practices, as well as excellent communication and interpersonal skills.

Main Responsibilities

The Field Care Supervisor will be accountable for:

  • Supervising care workers in the field, providing guidance and support to ensure they meet quality standards.
  • Working closely with Care Coordinators to plan and coordinate care worker rotas, considering individual needs and skills.
  • Assessing and reviewing individual services, identifying areas for improvement and implementing necessary changes.
  • Participating in multi-disciplinary reviews of service users' needs, contributing expertise to inform care planning decisions.
  • Maintaining accurate records and reports, adhering to relevant policies and procedures.

Requirements

To excel in this role, you will need:

  • Significant experience in conducting risk assessments and developing care plans.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
  • Demonstrated problem-solving skills, with a focus on finding innovative solutions to complex care challenges.
  • Familiarity with relevant legislation, policies, and procedures governing adult social care services.

Benefits

Care By Us Ltd offers a competitive salary package, including a base salary of £26,730 per annum, depending on experience. Additionally, you will enjoy:

  • 22 days annual leave (increasing to 25 days after three years' service) plus bank holidays.
  • Occupational maternity pay and adoption pay.
  • Occupational paternity pay.
  • Death in service payment.
  • Occupational sick pay.
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