Financial Services Coordinator

24 hours ago


London, Greater London, United Kingdom CV-Library Full time
We are seeking a highly skilled Financial Services Coordinator to join our team at CV-Library. The successful candidate will be responsible for ensuring the timely completion of financial assessments and the efficient and timely raising of customer's bills for care fees.

Responsibilities:
• To ensure timely completion of financial assessments, including obtaining financial information to advise customers on their contribution towards an Individual Budget/care fees
• To assist in the efficient and timely raising of customer's bills for care fees and liaise with other Adults' Services and Finance teams
• To ensure providers and direct payment customers are paid correctly in line with commissioned services
• To assist in the annual financial re-assessment process to maximise income due to the Council

Requirements:
• An understanding of Department of Health and Social Care (Care Act 2015) and Department of Work and Pensions benefit legislation
• A working knowledge of financial administration, including financial assessments and reconciliations
• The ability to communicate effectively with staff, external agencies, customers, and their representatives
• The ability to deal objectively and empathetically with distressed or angry customers

Salary and Benefits:
£20.31 an hour PAYE, Predominantly Remote - required to be in Ealing office once a month.

This is a fantastic opportunity to develop your career in financial services and make a real difference in people's lives.

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