Product Expert and Technical Support Professional

1 day ago


Hounslow, Greater London, United Kingdom P3 Search & Selection Full time
Job Overview: We are looking for a Product Expert and Technical Support Professional to join our team at P3 Search & Selection, working closely with a world leader in Sensors, Safety, Vision, Measurement, and Microscopes based in Heathrow. The successful candidate will be responsible for providing technical guidance and support to customers, developing technical guides and tips, and identifying areas for improvement in departmental operations.

About the Role:
  • Provide technical guidance and support to customers to resolve product-related issues.
  • Develop, update, and disseminate technical guides and tips to enhance the knowledge and skills of the sales force.
  • Identify areas for improvement in departmental operations and initiate projects to boost efficiency.
  • Maintain awareness of company and departmental policies and procedures.
  • Assist with IT-related matters and other tasks or projects as assigned.
  • Collaborate with the parent company to develop, proofread, and modify new product release materials.

Requirements:
  • Strong technical knowledge of sensors, safety, vision, measurement, and microscopes.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Salary: £58,000 - £68,000 per annum, depending on experience.

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