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Senior Product Manager for Cognition Logic

1 month ago

Belfast, United Kingdom https:jobs-redefined.cositemap Full time
Join Our Team

About Us
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

About the Role
You will be part of the Cognition and Machine Learning Product Team. We manage the machine learning models, pipeline and tooling that our customers use to identify compliance risks in their communications data, from chat to email to calls. You will be a Senior Product Manager for our Cognition Logic product and will have a delivery team composed of Machine Learning Engineers, Data Scientists and Data Engineers, helping to define and drive our product development forward.

Key Responsibilities
Help to develop and bring new ML and NLP capabilities and innovations to market, focusing on Machine Learning operations and the cost of running machine learning based products. Manage and prioritise backlogs, defining sprint priorities and writing user stories/acceptance criteria for our engineering teams. Work closely with other Product Managers to convert product strategy to detailed requirements and prototypes that can be translated into our development processes. Define process flows in conjunction with customers and work with our design teams on the UX of our products. Write feature specifications and product discovery documents and help our Sales teams respond to RFPs. Attend and actively participate in team ceremonies (stand-ups, retros, and planning meetings).

Requirements
Proven experience as a Product Manager/Product Owner of a microservices, SaaS or machine Learning/AI based product. Machine Learning Governance, and cost modelling/management. Experience with software engineering and product management tools such as Jira, Confluence, Miro, ProductBoard, ProductPlan, Notion. A growth mindset and a commitment to quality. Knowledge of communications surveillance/compliance in a Financial Services context. This could have been gained within a FinTech, Consultancy, Compliance Technology vendor or a Financial Institution. Data Analysis, Machine Learning and/or Natural Language Processing knowledge. We value our people and offer a competitive salary along with company bonus. A workplace pension scheme. Take what you need holiday package. Private medical insurance. Dental plan. Group life assurance. Employee assistance programme. A monthly wellness allowance.