Operations Manager

5 hours ago


Bishop's Stortford, Hertfordshire, United Kingdom Ascend Airways Full time
Job Overview

The Operations Control Manager role at Ascend Airways is a pivotal position responsible for ensuring safe, compliant, and punctual services. As the day-to-day lead within our Operations Control Centre (OCC), you will be authoritative, reasoned, and collaborative in your approach.

About Us

Ascend Airways operates a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market and has its first operational base at London Gatwick. Founded on the legacy of Synergy Aviation, a respected UK AOC holder, which was acquired by Avia Solutions Group, already the world's largest ACMI provider with over 200 airliners in operation.

Responsibilities
  • Safe Services: Ensure that all flights operate safely and in compliance with regulatory requirements.
  • Leadership: Provide leadership within the OCC during operational disruptions and facilitate commercial opportunities.
  • Proactive Promotion: Promote safe and compliant activities throughout the organisation.
  • KPI Interpretation: Interpret key performance indicators (KPIs) to inform daily objectives.
  • Disruption Management: Effectively manage disruptions, collaborate with teams, and escalate issues as necessary.
  • Process Enhancement: Identify opportunities to enhance processes and systems.
  • Training and Development: Train colleagues, impart knowledge, support personal development, and team initiatives.
Requirements
  • Extensive experience working within the Operational environment for a Type-A AOC holder.
  • Experience of people leadership and mentoring.
  • Experience of ACMI operations and charter sales.
  • Working knowledge of Flight Time Limitations and experience of managing Flight & Cabin Crew rosters.
  • Proficiency with operations control and safety management software, strong MS product skills.
Benefits

We offer a competitive salary (£60,000 - £80,000 per annum), an attractive working environment including home working, and great opportunity for career progression.



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