Bakery Team Member

2 days ago

Chester, Cheshire, United Kingdom AF Blakemore & Son Ltd Full time

Join Our Bakery Team as a Customer Service Representative

Min 16 Hours Per Week including evenings and weekends.

Various shifts available starting at 6am including weekends

We are seeking a motivated and friendly Customer Service Representative who is passionate about delivering excellent service and standards to our customers. As a key member of our bakery team, you will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store and staff and provision of friendly, efficient service to customers, colleagues and visitors.

A.F. Blakemore & Son Ltd is a leading retail and food service company with a rich history dating back to 1917. Our forward-thinking family-owned business has grown from humble beginnings into a company that now owns 260 convenience stores and employs over 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service, and wholesale distribution.

Key Responsibilities:

  • Prepare and present food items to meet customer expectations.
  • Manage the bakery to ensure efficient production and presentation of hot and cold food items.
  • Provide excellent customer service by explaining menu options and answering customer queries.
  • Restock and maintain the bakery area to ensure a sufficient supply of food items throughout the day.
  • Operate the till to record orders, take payments, and provide correct change.
  • Adhere to food safety and hygiene standards when storing, preparing, and serving food.

Requirements:

  • Previous experience in a similar role or industry is preferred.
  • Understanding of health and food safety legislative responsibilities in a food environment.
  • Ability to contribute ideas for delivering exceptional customer service and driving business growth.

What We Offer:

  • Competitive salary and benefits package including holiday, maternity, and paternity leave.
  • Opportunities for career development and training in a supportive and diverse work environment.
  • Generous staff discount in all our stores.
  • Paid breaks and free tea and coffee.
  • Access to employee wellbeing support and company pension scheme.

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