Lodge Manager

4 weeks ago


Towcester, Northamptonshire, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking a highly skilled and dedicated individual to fill the position of Lodge Manager. As a key member of our team, you will be responsible for providing exceptional customer service to our residents, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage the day-to-day operations of the lodge, ensuring a safe and welcoming environment for residents.
  • Coordinate activities and events that promote social interaction and community engagement.
  • Develop and maintain relationships with residents, contractors, and internal stakeholders.
  • Administer maintenance and repairs, ensuring the lodge is well-maintained and secure.
  • Provide administrative support, including data entry, record-keeping, and reporting.

Requirements:

  • Excellent customer service skills, with a passion for delivering high-quality service.
  • Proven experience in a similar role, preferably in the retirement living or social housing sector.
  • Strong communication and interpersonal skills, with the ability to build rapport with residents and stakeholders.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Proficient in Microsoft Office applications, including Outlook.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A dynamic and supportive work environment.
  • A chance to make a positive impact on the lives of our residents.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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