Retail Sales Associate

4 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Dreams Full time

About the Role:

In this exciting opportunity, you will be working as part of our Retail team in Hemel Hempstead, providing exceptional customer service and playing a vital role in the store's success.

We are looking for a motivated and people-first individual who can build rapport with customers and colleagues alike. As a Sales Assistant - Bed Expert, you will be responsible for:

  • Providing customers with exceptional service, listening to their needs and guiding them to find the perfect fit.
  • Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
  • Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
  • Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

About You:

We are looking for someone who is:

  • Engaging and positive, with a natural ability to bond with customers.
  • A strong communicator, able to build rapport and establish great relationships with customers and colleagues.
  • Motivated and determined, with a willingness to work towards KPIs and sales targets.
  • A team player, who is willing to learn and adapt to the needs of the store.
  • Flexible, with the ability to commit to working 16 hours per week, including weekends and bank holidays.

What We Offer:

As a Sales Assistant - Bed Expert, you will have the opportunity to earn a competitive salary, commission, and benefits, including discounts on Dreams products and access to a comprehensive induction program.



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