Billings Expert

3 days ago


Belfast, United Kingdom Axiom Full time
About the Role

We are seeking a skilled Billing Associate to join our team in Belfast. As a key member of our finance department, you will play a vital role in managing account portfolios, ensuring timely payments from clients, and contributing to our high-growth environment.

Key Responsibilities
  • Manage an account portfolio of approximately 140+ monthly invoices, prioritizing tasks to meet strict deadlines.
  • Act as an escalation point for stakeholders when the manager is unavailable, providing exceptional customer service.
  • Assist the team in reducing Days Sales Outstanding (DSO) targets, maintaining open/unsent prior period invoices at near zero, and decreasing delinquency rates by 10% month over month.
  • Cross-train and develop a strong understanding of complementary business processes, identifying areas for process improvement.
  • Be proficient in all billing systems used by clients, assisting with cross-training of Analysts and acting as a mentor for junior team members.
  • Prepare weekly reports on your billing pod, resolving client disputes within 45 days, and delivering invoices via email and e-billing platforms.
About You

Successful candidates must possess adaptability, curiosity, resourcefulness, analytical thinking, proactivity, collaboration, technological savvy, and the ability to operate effectively in a lean team environment.

Requirements
  • A minimum of 3 years' experience in billing/e-billing, with law firm experience being highly desirable.
  • Excellent interpersonal skills, strong verbal and written communication, and the ability to assess procedures and recommend improvements.
  • The capacity to prioritize tasks, meet deadlines, and work independently with minimal direction, while adapting to changing priorities and demands.
  • Experience supporting client-facing team members and a willingness to help identify and resolve issues.
  • Strong executive presence, enabling effective communication at multiple levels of an organization, and experience in team coordination.
Total Rewards

Axiom's total rewards philosophy ensures transparency and equity with all job candidates. The annual base salary range for this role in Belfast is £31,500 - £34,250, with eligibility to participate in our cash bonus plan, which would be 15% of the base salary for an Associate role in the Finance team.



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