Dispute Resolution Manager

20 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Portfolio Group Full time

**About The Portfolio Group**

We are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety, and Reward. As a renowned organization, we are seeking an experienced Litigation Manager with expertise in representing clients in Employment Tribunals to join our field-based team department.

This is a fantastic opportunity to work for a true market leader, working from home and within the field representing clients in employment tribunal cases and managing the field-based team. The successful candidate will oversee the day-to-day management of the team and the throughput of work, ensuring high-quality service provision to clients.

Key Responsibilities:
  1. To manage the workload of the team and ensure that hearings are covered, tribunal and other deadlines are met, and resources are utilized efficiently.
  2. To carry a small caseload and occasionally cover additional hearings when necessary.
  3. To performance manage Consultants, identifying training needs and providing required training.
  4. To support the Associate Director of Legal with investigations into client or personnel issues.
  5. To address complaints and service issues in a timely manner, ensuring satisfactory resolutions.

**Salary:** £60,000 - £80,000 per annum, depending on experience



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