Tesco Store Operations Manager
1 week ago
About the Role
As a Shift Leader at Tesco, you will play a crucial role in ensuring the smooth operation of our stores. Your key responsibilities will include:
- Overseeing duty shifts and coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
- Providing excellent customer service, listening to customers' needs, and helping them find what they're looking for.
- Couching your colleagues on how to improve their skills and providing feedback to the team to ensure seamless operations.
- Maintaining a safe and healthy working environment for all colleagues and customers.
- Staying up-to-date with store performance and assisting managers in implementing actions to drive improvements.
- Setting an excellent example for your colleagues by leading from the front and demonstrating the company's values.
Salary and Benefits
We offer a competitive salary starting from £14.28 per hour, rising to £15.41 for stores within the M25 area. Additionally, you may be eligible for extra payments based on location and skills. As a Shift Leader, you will receive a minimum of 16 guaranteed hours per week, with opportunities to work fewer hours if desired. We also provide three weeks' notice of scheduled shifts, allowing you to plan ahead. Our benefits package includes access to great training opportunities, which will help you grow professionally and personally.
Requirements and Qualifications
To be successful in this role, you'll need:
- A strong passion for delivering exceptional customer service and creating a welcoming store environment.
- Excellent communication and interpersonal skills to effectively interact with colleagues and customers.
- The ability to multitask and prioritize tasks in a fast-paced retail setting.
- A flexible approach to work, including being available during peak periods and adapting to changing circumstances.
- A commitment to maintaining a high level of professionalism and adhering to company policies and procedures.
Why Join Us?
Tesco is a dynamic and rewarding place to work, offering a unique opportunity to make a real difference in people's lives. As a Shift Leader, you will have the chance to develop new skills, build relationships with your colleagues and customers, and contribute to the success of our stores. If you're passionate about delivering outstanding customer experiences and leading a team to achieve excellence, we'd love to hear from you.
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