Courier Service Representative

20 hours ago


Stroud, Gloucestershire, United Kingdom Royal Mail Group Full time

Key Responsibilities:

  • Delivery Operations: Ensure timely and efficient delivery of mail and packages to customers.
  • Customer Interaction: Provide excellent customer service, responding to queries and resolving any issues that may arise during the delivery process.
  • Vehicle Operation: Safely operate a manual transmission vehicle, adhering to road safety regulations and guidelines.

About the Role:

  • This is a physically demanding role, requiring regular walking and standing for extended periods.
  • The ideal candidate will have a strong sense of community and take pride in providing exceptional customer service.

What We Offer:

  • A competitive salary of £12.54 per hour, paid 10% above the market average.
  • Overtime is paid at 1.25 x the normal hourly rate.
  • A comprehensive benefits package, including 22.5 days holiday, rising with length of service, and access to a company pension scheme.
  • Career development opportunities and family-friendly support.

Job Requirements:

  • Upbeat, independent, and self-motivated individual.
  • Organised, punctual, and able to work well under pressure.
  • A full UK manual driving licence with no more than 6 penalty points.


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