Telesales Manager

2 months ago


Warrington, Warrington, United Kingdom Fratello Recruitment Ltd Full time
Job Description

Fratello Recruitment Ltd is seeking a highly skilled and experienced Telesales Manager to lead our dynamic sales team.

Key Responsibilities:
  • Lead and Mentor the Telesales Team: Oversee the performance of the telesales team, providing guidance and support to ensure they meet and exceed sales targets and key performance indicators (KPIs).
  • Develop and Implement Sales Strategies: Design and execute effective telesales strategies to maximize sales opportunities and revenue growth, analyzing sales data to identify trends and areas for improvement.
  • Monitor and Report Performance: Regularly review team performance, providing actionable insights and feedback to drive improvement and optimize sales strategy.
  • Conduct Training and Development: Deliver regular training sessions and development programs for telesales representatives, ensuring they have the skills and knowledge needed to excel in their roles.
  • Ensure Compliance: Ensure that all team members comply with company policies and industry regulations, maintaining a high level of professionalism and integrity.
Requirements:
  • Proven Track Record: Minimum 3 years of experience in a telesales management role, with a proven track record of success in driving sales growth and team performance.
  • Strong Leadership Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a high-performing team.
  • CRM Proficiency: Proficient in using CRM software (Salesforce) to monitor and improve sales performance.
  • Exceptional Coaching Abilities: Ability to coach and develop team members, providing guidance and support to help them achieve their full potential.
  • Collaborative Mindset: Ability to work collaboratively across departments to achieve overall business goals.
What We Offer:
  • Competitive Salary: £45,000 per annum.
  • Attractive Commission Structure: Opportunities for performance bonuses and commission-based earnings.
  • Professional Development: Opportunities for career progression and professional development, including employee wellness programs and team-building activities.
  • Hybrid Working Arrangements: Option for hybrid working arrangements once probation has been completed.

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