Director of Digital Excellence

3 weeks ago

London, Greater London, United Kingdom HEAD OFFICE Full time
Job Title: Director of Digital Excellence

This is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.

  • Lead a team of digital marketing specialists to develop channel centres of excellence and drive performance.
  • Oversee the planning, execution, and optimisation of marketing campaigns from an acquisition perspective.
  • Enable a customer outcome-focused mentality and align on key performance indicators to evaluate the effectiveness of acquisition efforts.
  • Manage relationships with external agencies to ensure timely and high-quality delivery of activity.
  • Oversee the collaboration with the e-commerce team to optimise the customer journey, improve website user experience, and drive conversion rates.
  • Provide regular reports and presentations to leadership teams, highlighting key performance metrics, insights, and recommendations.
  • Excellent knowledge of PPC, SEO, Media Planning, Affiliates, and Programmatic.
  • Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
  • Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
What We Offer:
  • Hybrid working arrangement.
  • Full-time working holiday entitlement: 30 days per annum plus Bank Holidays, plus Christmas Extra Day.
  • Excellent work-life balance, including focus on well-being and flexible working.
  • Defined Contribution pension scheme.
  • Partnership discount in store and online.
  • Private medical cover.
  • Car allowance.

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