Medical Equipment Specialist

6 days ago


Bristol, Bristol, United Kingdom Getinge Ltd. Full time
About the Role
Getinge Ltd. is seeking a skilled Medical Equipment Specialist to join our team in the Midlands & South West area. As a key member of our Surgical Workplaces service team, you will be responsible for ensuring the smooth operation of our medical devices in hospitals and facilities throughout the UK and Ireland.

Key Responsibilities
• Dealing with customers and providing first-class interpersonal skills in a courteous and professional manner at all times
• Carrying out routine testing of Getinge equipment to the relevant standards and undertaking mechanical servicing of equipment
• Problem-solving, combining initiative with a practical and logical approach to all aspects of the job
• Electrical / mechanical fault finding of equipment
• Calibration of equipment, where necessary, reporting all faulty equipment or equipment out of calibration to the Line Manager
• Maintaining and monitoring adequate stock levels of spare parts in order to be able to respond to call-outs in a timely manner
• Producing quality service documentation for submission to the customer
• Maintaining regular communication with the internal Service Department, Technical Department and Service Managers.
• Following the correct returns and non-conformance report procedures at all times
• Organising and prioritising a continuously changing workload, ensuring that all customers' calls and enquiries are responded to quickly and effectively
• Out of hours stand by cover, on a rota basis, in order to accommodate the needs of our customers.
• Providing Validation reports in specified time frames.
• Assisting team members as and when required/requested.
• Providing sales leads to relevant Service/Sales Managers
• Observing and complying with Quality System duties and responsibilities at all times
• Observing and complying with company and on-site Health & Safety requirements at all times

About Us
At Getinge Ltd., we value collaboration and working in diverse and international teams. We provide an environment for Forward Thinkers, Game Changers and Team Players to thrive in. If you enjoy delivering high-quality service to customers and always act responsibly, we would love to hear from you.

What We Offer
A competitive £45,000 - £55,000 per annum salary package, including a comprehensive training program, opportunities for career progression, private healthcare, travel and subsistence allowance, engineers' bonus scheme, shopping discounts through Perkbox, and an Employee Assistance Programme.

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