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Sales Associate

2 months ago


Blackburn, Blackburn with Darwen, United Kingdom WH Smith Retail Holdings Limited Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities
  • Customer Service: Provide a high level of customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Stock Management: Maintain a high standard of stock presentation, ensuring that all areas of the store are tidy and well-organized.
  • Visual Merchandising: Assist in the creation of visually appealing displays and window displays, promoting our products and services.
  • Teamwork: Work collaboratively with colleagues to achieve sales targets and provide support as needed.
What We're Looking For
  • Passion for Customer Service: A genuine passion for delivering exceptional customer service and a commitment to exceeding customer expectations.
  • Communication Skills: Excellent communication skills, both verbal and written, with the ability to communicate effectively with customers and colleagues.
  • Teamwork: A willingness to work collaboratively as part of a team, supporting colleagues and contributing to the success of the store.
  • Adaptability: A flexible and adaptable approach, with the ability to respond to changing priorities and deadlines.
What We Offer

We offer a competitive salary and benefits package, including a pension scheme, paid annual leave, and employee discounts. We also offer a range of training and development opportunities to help you grow and succeed in your career.

About Us

WHSmith is a leading retailer with a rich history and a commitment to delivering exceptional customer service. We operate a range of stores across the UK, including airports, hospitals, rail stations, and motorway services. Our aim is to make every one of life's journeys better, and we're looking for talented individuals like you to help us achieve this goal.