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Senior Pensions Administrator Lead

1 month ago

Manchester, United Kingdom Gallagher Benefit Services Full time
About Us

Gallagher Benefit Services is a leading provider of pension administration services, dedicated to delivering exceptional results for our clients. We are committed to fostering a culture of excellence, innovation, and collaboration.

Job Title: Senior Pensions Administrator Lead

We are seeking an experienced Senior Pensions Administrator Lead to join our team. As a key member of our administration team, you will play a vital role in ensuring the accurate and timely processing of pension schemes.

About the Role

In this challenging and rewarding role, you will be responsible for administering a portfolio of occupational pension schemes, including Defined Benefit (DB), Defined Contribution (DC), and Hybrid pensions. You will work closely with our clients, colleagues, and other stakeholders to ensure that all tasks and calculations are carried out accurately and promptly.

  • Administer and check pension administration tasks and calculations accurately and in a timely manner.
  • Manage your workload efficiently, ensuring all cases are peer-reviewed within required timeframes.
  • Liaise with scheme members through various channels, including email and telephone.
  • Prepare and check member correspondence and client reports, manage cashflows, investments/disinvestments, and invoices.
  • Handle or check non-standard client/member queries.
  • Collaborate with team members and build relationships with supporting teams.
  • Provide support and training to team members and assist the Team Leader as required.
About You

To be successful in this role, you will need:

  • At least 3 years' experience in defined benefit/defined contribution pension scheme administration.
  • Achieved or studying towards the Pension Management Institute's CPC qualification.
  • Strong analytical skills with a logical approach to problem-solving.
  • Ability to process, collect, and input data accurately.
  • Ability to apply pensions knowledge and experience when peer reviewing cases, ensuring accurate and relevant information is provided to scheme members.
  • Strong prioritisation skills to meet deadlines and disclosure requirements.
  • Excellent communication skills to answer queries by telephone, letter, and email, and provide effective feedback to the team on casework.
  • Ability to work effectively as part of a team.
  • Proficiency in Microsoft Office.
What We Offer

As a valued member of our team, you can expect:

  • An estimated salary of £40,000 - £55,000 per annum, depending on experience.
  • A minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • A defined contribution pension scheme, with company contributions.
  • Life insurance, which will pay 4x your basic annual salary, with options to top-up.
  • Income protection, covering up to 50% of your annual income, with options to top-up.
  • Health cash plan or private medical insurance.
  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax-effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.
Diversity and Inclusion

Gallagher Benefit Services is committed to diversity and inclusion, embracing the unique experiences and talents of our employees. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their best work. Our aim is to attract, retain, and develop talented individuals from diverse backgrounds, fostering a culture of inclusivity and belonging.