Supply Chain Operations Manager
2 weeks ago
We are seeking an experienced 3PL Contract Manager to join our team at SharkNinja. As a key member of our logistics team, you will be responsible for managing our 3PL relationships, ensuring seamless operations, and driving cost savings.
The ideal candidate will have a proven track record of leading teams in a fast-paced environment, with excellent analytical and quantitative skills. You will be able to clearly communicate data insights to others and have the ability to dive deep into understanding the product, our business, and the competitive landscape.
In this role, you will work closely with all teams to improve service and operational activities, ensure that 3PL operational resources are in place to meet business forecast requirements, and manage day-to-day operations to deliver on time. You will also be responsible for ensuring all 3PL service reporting is issued in line with agreed timescales, monitoring storage utilization across the 3PL, and communicating resource and storage plans to internal stakeholders.
Key Performance Indicators (KPIs):
- Daily, weekly, and monthly reporting of contractual KPIs in line with agreed timescales.
- Delivery of 3PL KPIs, documented improvement plans, and root cause analysis for any performance issues.
- Analysis of performance metrics and data to identify improvements to service and cost reduction opportunities.
What We Offer:
We offer a competitive salary of £65,000 - £85,000 per annum, depending on experience, plus benefits including a generous bonus scheme, comprehensive health insurance, and access to professional development opportunities.
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