Senior Network Architect
1 week ago
Network Team Lead
The successful candidate will be responsible for managing the performance of the network, providing technical leadership, and input to security and general IT policies. This role will involve implementing and developing policies and procedures for the Trust Network, aligned to the organizational strategy.
This role will utilize your knowledge and experience of architecture, design, and technology with a focus on Cloud deployments to lead and enable agile architectural practice to deliver new solutions that leverage the benefits of cloud services and capabilities.
The role will be responsible for the day-to-day support, configuration, maintenance, and monitoring of the Trust's LAN, WAN Network infrastructure, including voice, to ensure high availability of clinical and non-clinical IT services. This will also involve participating in an out-of-hours on-call rota.
To take ownership of escalated network issues and problems, and handle until an acceptable resolution is achieved. To analyze and investigate a range of highly complex technical problems and develop, design, and adapt specialist IT networks.
The role will act within the technical IT team's leadership team and advise on strategic problems and opportunities. This role will also be responsible for leading a technical team, therefore responsible for managing staffing and the performance and day-to-day management of Network Team tasks and projects, including scheduling and managing of priorities.
Consideration needs to be given to the impact of any action taken on any IT system. Overall responsibility for network and phone systems. Take the initiative and ensure the future-proofing of the IT infrastructure to meet current and potential future business needs. Undertake appropriate capacity planning measures.
Key Responsibilities:
- Provide hands-on 2nd and 3rd line support for the WAN and LAN infrastructure with respect to hardware, software, and cabling in accordance with service level agreements, taking ownership of issues through to satisfactory resolution.
- Troubleshoot highly complex systems.
- Manage the expectations and needs of both the reporting staff and the IT Infrastructure Manager.
- Responsible for the day-to-day management of the data centers ensuring that best practice and Health and Safety standards are adhered to.
- Day-to-day management and provision of support for and GP networks, phones, and related systems. To be responsible for security of systems and of traffic carried on the networks, ensuring Network Teams are in control of access to Infrastructure services and other systems security measures as necessary.
- Have overall responsibility and control for producing management reports and statistics for measurement and network performance and availability against SLAs. Ensure that an asset inventory of all Infrastructure equipment and software at all sites is readily available and up to date.
- Manage the activities of and take full responsibility for the network team staff, including performance appraisals and Personal Development Plans, training, mentoring, holidays, sickness reviews, recruitment, salary awards, disciplinary, and grievance issues.
- Ensure appropriate levels of maintenance on networking equipment, and software. Project Management and planning of network-related projects, including reviews and upgrades of varying complexity with regularly changing and conflicting priorities.
- Mentor and train new staff in the use of network hardware and connectivity of phones, computers, and other equipment that uses the Trust's network infrastructure.
- Troubleshoot highly complex network configurations quickly and efficiently to ensure the 24/7 availability and performance of networks and connectivity to national program applications at all offices.
- Responsible for the installation and configuration of voice, routers, switches, and other equipment without supervision and project lead LAN, WAN, and voice installations.
- Responsible for researching innovations in network hardware and systems and proposing improvements for the cost-effective improvement of network infrastructures. This includes preparing papers for new projects and running pilot projects such as wireless and VOIP solutions.
- Maintain an up-to-date and advanced knowledge of network technologies and management tools for networks devices and peripheral devices, including firewalls.
- Ensure that regular housekeeping tasks are performed, including but not limited to maintenance of systems and environments together with testing. Implement policies for network-related services, impact on both clinical and administrative systems. Implement national security policies and practices.
- Responsibility for external and internal security of all networks, ensuring that security monitoring systems are operational. Responsible for the day-to-day running of network and firewalls and other systems security as necessary.
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