Luxury Retail Store Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom Frasers Group Full time

Role Overview

We are seeking a highly skilled and experienced Assistant Store Manager to join our Flannels team in Liverpool. As a key member of our leadership team, you will be responsible for driving sales growth, managing a high-performing team, and delivering exceptional customer service.

Key Responsibilities

  • Maximise sales turnover and identify opportunities to improve performance
  • Manage and motivate the performance of the team to meet and exceed sales targets
  • Be a strong presence on the shop floor to drive sales and deliver exceptional customer service
  • Ensure all team members have the tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver KPIs

Requirements

  • Experience leading a large team in a fast-paced retail environment is essential
  • Strong leadership and motivational skills, with a proven track record of delivering results
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills, with the ability to interpret financial and sales data
  • A high level of brand awareness and product knowledge
  • Awareness of the local area

What We Offer

  • Fantastic progression and development opportunities
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission-led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Discounted Gym membership
  • Group-wide 20% Discount across all Frasers Group brands


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