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2 months ago
Job Summary:
The Night Porter is a key member of the hotel team, responsible for ensuring the smooth operation of the hotel from sundown to sunrise. This role requires a high level of organization, excellent communication skills, and a commitment to delivering exceptional guest experiences.
Key Responsibilities:
- Manage the Food & Beverage Department during the night, ensuring that all areas are clean and well-maintained.
- Welcome guests to the hotel in a friendly and helpful manner, providing assistance with luggage and responding to any queries.
- Conduct nightly Health and Safety audits to ensure compliance with hotel standards.
- Assist with the preparation of meeting and event spaces for the next day.
- Collaborate with other hotel teams to ensure seamless service delivery.
Requirements:
- Previous experience in a similar role is beneficial, but not essential.
- Ability to work a range of shifts and days, including evenings and weekends.
- Excellent communication and organizational skills.
- Commitment to delivering exceptional guest experiences.
What We Offer:
- Nationally recognized apprenticeships for career development.
- Detailed brand training to enhance skills and knowledge.
- Opportunities for career progression to Night Supervisory or Assistant Night Management roles.