Windows Desktop Engineer

1 month ago

London, Greater London, United Kingdom CDW UK Full time
Job Title: Windows Desktop and Office 365 Engineer

CDW UK is seeking a skilled Windows Desktop and Office 365 Engineer to join their team. As a key member of the IT infrastructure team, you will be responsible for designing, building, deploying, and maintaining secure, optimized, and standardized Windows desktop environments and Office 365 client applications across the organization.

Key Responsibilities:
  • Design and build standardized Windows desktop images using tools like Ivanti Endpoint Manager, Microsoft Deployment Toolkit (MDT), or Intune.
  • Implement and manage group policies (GPOs) to enforce security and configuration standards.
  • Automate repetitive tasks and processes using scripting languages such as PowerShell.
  • Troubleshoot and resolve complex issues related to Windows desktop performance, security, and functionality.
  • Work closely with the security team to ensure that desktops comply with corporate security policies and best practices.
  • Design, deploy, and manage Office 365 applications (Word, Excel, Outlook, etc.) on Windows desktop environments.
  • Standardize the installation and configuration of Office 365 clients across the organization, ensuring consistency and compliance with corporate standards.
  • Implement security hardening measures for Office 365 clients, including configuring security settings, applying the latest updates, and ensuring adherence to best practices.
  • Optimize the performance and functionality of Office 365 applications on desktops by fine-tuning configurations, managing add-ins, and troubleshooting compatibility issues.
  • Automate the deployment and update process for Office 365 clients using tools like Ivanti Endpoint Manager, Microsoft Intune, or similar solutions.
  • Ensure compliance with data protection and security policies by configuring features such as data loss prevention (DLP), email encryption, and secure authentication methods.
  • Provide advanced support for Office 365 client-related issues, working closely with end users to resolve problems quickly and effectively.
  • Collaborate with other IT teams to integrate Office 365 clients seamlessly with other desktop applications and services.
  • Monitor system performance and availability, proactively identifying and addressing potential issues.
  • Provide 3rd-level support for escalated issues related to Windows desktop environments and Office 365.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent work experience.
  • Minimum of 3-5 years of experience in Windows desktop engineering and support.
  • Minimum of 2-3 years of experience with Office 365 administration and deployment.
  • Proficient in Windows 10/11 operating systems and Office 365 services.
  • Experience with deployment and management tools like Ivanti Endpoint Manager, SCCM, MDT, Intune, or equivalent.
  • Knowledge of Active Directory, group policies, DNS, DHCP, and other related technologies.
  • Familiarity with Office 365 security features, compliance requirements, and best practices.
  • Relevant Microsoft certifications (e.g., https://www.microsoft.com/en-us/learning/certification.aspx).
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a leading IT infrastructure company.
  • A dynamic and supportive work environment.
  • The chance to develop your skills and expertise in Windows desktop and Office 365 engineering.

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