Tenant Liaison Officer
4 weeks ago
We are seeking a skilled Tenant Liaison Officer to join our team at Fawkes & Reece. As a key member of our team, you will be responsible for developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.
Key responsibilities include:
- Pre-entry visits and company inductions
- Collecting tenancy agreements and approval forms
- Visiting tenants in their homes to advise them on work schedules and progress
- Acting as the main point of contact for tenants and resolving any issues or queries
- Establishing working relationships with neighbourhood housing associations
- Visiting empty houses to advise potential tenants on completion dates
- Attending and chairing tenant forum meetings to keep residents informed
- Monitoring customer complaints and resolving potential issues
- Monitoring customer satisfaction
The ideal candidate will have a strong background in face-to-face customer service, preferably in the housing or construction sectors. A full driving licence and own transport are also required.
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Tenant Liaison Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes and Reece Full timeWe are seeking a skilled Tenant Liaison Officer to join our team at Fawkes and Reece. As a key member of our social housing team, you will be responsible for building strong relationships with tenants and providing exceptional customer service.Key Responsibilities:Conduct pre-entry visits and company inductions to ensure a smooth transition for new...
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Tenant Liaison Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes & Reece (North) Full timeWe are seeking a skilled Tenant Liaison Officer to join our client, a well-established Social Housing Contractor, on a fixed-term contract.Key Responsibilities:Contacting neighbourhood housing associations and establishing working relations with themMonitor customer complaints and resolve any potential issuesRequirements:A strong and stable career within...
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Tenant Liaison Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes and Reece Full timeJob Title: Tenant Liaison OfficerJob Summary: We are seeking a highly skilled Tenant Liaison Officer to join our team at Fawkes & Reece. As a Tenant Liaison Officer, you will be responsible for developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.Key...
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Tenant Liaison Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes and Reece Full timeAs a Tenant Liaison Officer with Fawkes & Reece, you will develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.Your key responsibilities will include:Pre-entry visits and company inductionsCollecting tenancy agreements and approval formsVisiting tenants in their homes...
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Tenant Liaison Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes and Reece Full timeWe are seeking a skilled Tenant Liaison Officer to join our team at Fawkes & Reece. As a key member of our social housing contractor, you will develop positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.Your responsibilities will include:Pre-entry visits and company...
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Tenant Liaison Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes and Reece Full timeWe are seeking a skilled Tenant Liaison Officer to join our team at Fawkes & Reece. As a key member of our customer service team, you will be responsible for developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.Your duties will include:Pre-entry visits and company...
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Tenant Liaison and Customer Service Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Building Careers UK Full timeTenant Liaison OfficerAre you a people person with a passion for social housing? We have an exciting opportunity for a Tenant Liaison Officer to join our team at Building Careers UK.About the Role:Deliver high levels of customer service to tenants, visitors, and stakeholders.Support customers with their requests and queries.Liaise with teams to resolve...
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Tenant Liaison Officer
3 weeks ago
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Tenant Liaison Officer
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Residential Liaison Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Fawkes & Reece (North) Full timeAbout the Role:Fawkes & Reece (North) is seeking a skilled Tenant Liaison Officer to join their team. As a key member of the team, you will be responsible for developing positive relationships with residents to provide information and support during refurbishment, maintenance, and major works programmes.Key Responsibilities:Pre-entry visits and company...
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Resident Liaison Officer
1 week ago
Liverpool, Liverpool, United Kingdom 18 Recruitment Limited Full timeJob Title: Resident Liaison OfficerAbout the Role:18 Recruitment Limited is seeking a highly skilled Resident Liaison Officer to join our client's team on a 6-month project.Key Responsibilities:• Work with clients to resolve customer service issues• Provide excellent customer service and support• Collaborate with internal teams to achieve project...
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Customer Liaison Officer
3 weeks ago
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Contract Liaison Officer
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Housing and Community Liaison Officer
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Liverpool, Liverpool, United Kingdom Privilege HR Full timeAbout the RoleAs a Housing and Community Officer with Privilege HR, you will play a vital role in supporting residents and neighbourhood stakeholders on a wide range of issues. Your primary responsibility will be to advise residents on tenancy matters, benefits, and rehousing, ensuring that they receive the necessary support to sustain their homes.Main...
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Customer Service Liaison Officer
1 week ago
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Business Development Liaison
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Client Services Liaison
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Liverpool, Liverpool, United Kingdom Alfred H Knight Full timeAbout the RoleAlfred H Knight is seeking a Client Services Coordinator to provide exceptional customer service to clients and overseas offices. The successful candidate will be responsible for handling client inquiries, communicating with clients in a professional manner, and working independently to prioritize tasks.Key ResponsibilitiesProvide excellent...
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Business Development Liaison
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Strategic Governance Liaison
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Liverpool, Liverpool, United Kingdom Liverpool John Moores University Full timeJob DescriptionLiverpool John Moores University (LJMU) is a distinct and unique institution rooted in the Liverpool City Region with a global presence. Our students and staff are the beating heart of our city, working together to improve lives and support communities.The Secretariat, Legal and Governance Services team provides an exceptional service to the...