Client Growth Specialist

3 days ago


StratforduponAvon, Warwickshire, United Kingdom Accomplish Today Full time

The primary focus of this role is to drive significant revenue growth from existing key customers within the UK market. Key Accounts comprise organizations and revenue gained from the expansion of existing key accounts. The secondary focus is to manage the successful onboarding of new customers from proof of concept through to full adoption.

Account Management

  • Act as a trusted advisor to clients, guiding them through their adoption journey and providing strategic guidance to drive business growth.
  • Manage clients within key accounts to discuss current deployment, aims, and objectives, and identify opportunities for expansion.
  • Monitor, refresh, or extend opportunities with existing customers to maximize revenue potential.
  • Collate information on any additional or new requirements and communicate these to the Key Account Director.
  • Arrange and attend meetings between all relevant customer stakeholders and the Key Account Director to ensure seamless collaboration.

Sales Reporting

  • Forecast with accuracy on all opportunities within assigned territory, providing data-driven insights to inform business decisions.

Key Competencies of a Client Growth Specialist

Essential

  • Two years of experience in client relationship management, with a proven track record of driving revenue growth.
  • Proven ability to build relationships and credibility at a strategic level, with a deep understanding of business operations and market trends.
  • Sales skills, including objection handling, open questioning, closing, and deep account mapping, to drive business growth and expansion.


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