Flagship Store Lead

2 weeks ago


Manchester, United Kingdom Pandora AS Full time

Job Description:

We are seeking a results-driven and pro-active Retail Store Operations Manager to join our team. As a key member of our leadership team, you will be responsible for driving commercial success and delivering exceptional customer experiences.

Key Responsibilities:

  • Manage and motivate a team of supervisors and sales assistants to achieve sales targets and KPIs.
  • Develop and implement strategies to maximise retail floor presence and back-of-house activities.
  • Ensure excellent customer service standards are maintained across all aspects of the store experience.

Requirements:

  • Proven experience in retail management, preferably with a leading brand.
  • Strong leadership and communication skills, with the ability to inspire and motivate teams.
  • Ability to understand and translate business strategy into store-level objectives.
  • Experience in using data to identify trends and opportunities, and taking action to deliver results.

Benefits:

  • Competitive salary and bonus structure.
  • Annual jewellery uniform allowance.
  • Access to online benefits platform with discounts and rewards.
  • Support for health and wellbeing, financial advice, and legal aid through 'Retail Trust'.


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