Flagship Store Lead
2 weeks ago
Job Description:
We are seeking a results-driven and pro-active Retail Store Operations Manager to join our team. As a key member of our leadership team, you will be responsible for driving commercial success and delivering exceptional customer experiences.
Key Responsibilities:
- Manage and motivate a team of supervisors and sales assistants to achieve sales targets and KPIs.
- Develop and implement strategies to maximise retail floor presence and back-of-house activities.
- Ensure excellent customer service standards are maintained across all aspects of the store experience.
Requirements:
- Proven experience in retail management, preferably with a leading brand.
- Strong leadership and communication skills, with the ability to inspire and motivate teams.
- Ability to understand and translate business strategy into store-level objectives.
- Experience in using data to identify trends and opportunities, and taking action to deliver results.
Benefits:
- Competitive salary and bonus structure.
- Annual jewellery uniform allowance.
- Access to online benefits platform with discounts and rewards.
- Support for health and wellbeing, financial advice, and legal aid through 'Retail Trust'.
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