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Claims Analyst
1 month ago
We are seeking a skilled Claims Analyst to join our team at Direct Line Group. As a Claims Analyst, you will play a critical role in providing data-driven insights to inform business decisions and drive operational excellence.
Key Responsibilities- Support the Claims Analytics Business Partner in providing management information, business intelligence, and insights to the Claims Exec and Senior Leadership team.
- Contribute to forums for discussion, interrogation, and challenge of claims performance and benefit delivery with Claims Exec & Senior Leadership Teams.
- Analyse MI data to inform stakeholders across Claims of performance, interpreting and presenting findings.
- Work with Claims Operational Management to design and implement fit-for-purpose reporting containing relevant, accurate, timely, and commercially-focussed lead and lag key performance Indicators.
- Continuously seek to improve the quality of MI provided to the business, working with the business to educate and shape the MI request.
- Adept at resolving complex problems in mining and manipulation of data, identifying alternative non-standard mechanisms and approaches to achieve the desired output.
- Experience with data analysis of large datasets.
- Experience with SQL and SAS.
- Previous experience working in Financial Services analysis role (Insurance desirable).
We offer a range of benefits to suit your lifestyle, including:
- 9% employer contributed pension.
- 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- Up to 10% bonus.
- EV car scheme allowing all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- 25 days annual leave, increasing each year up to a maximum of 28.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus many more.
We're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. We're working to be the top-tier data-driven organisation in the UK's General Insurance market, using the economics of big data, cloud elasticity, machine learning, and AI automation to turn information into business insights and provide even greater customer support.
We're committed to being a workplace where everyone feels comfortable to bring their whole selves to work. We champion diverse voices, build workplaces that work for people, and invest in the things that matter.
