Technical Service Desk Professional
3 weeks ago
At EasyWeb Agency, we pride ourselves on delivering exceptional IT services to the education industry.
About Our Team:We are seeking a highly skilled IT professional to join our team as a 1st and 2nd Line IT Support specialist.
- Develop strong relationships with key accounts and serve as a liaison between schools and our business
This role is perfect for someone looking to transition from 1st Line IT Support or a service desk environment to a more challenging 2nd Line role.
Your Key Accountabilities:- Configure and troubleshoot complex IT systems, including servers, software, and networks
- Deliver exceptional customer service, ensuring complete customer satisfaction
- Provide expert support for Office 365, leveraging your technical expertise to resolve complex issues
A competitive salary of £30,000 per annum is on offer, making this an exciting opportunity for career advancement.
Our Benefits Package:- Pension scheme for long-term financial security
- Eye care voucher scheme to promote employee well-being
- Cycle Scheme for environmentally friendly transportation
- Mental Health First Aid training to foster a supportive workplace culture
- Employee Assistance Programme for comprehensive support
The estimated salary range for this role is between £27,000 - £32,000 per annum, depending on experience.
This role provides excellent opportunities for career progression and personal development within a dynamic team.
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