Telecoms Support Specialist
5 days ago
We are partnering with a fast-growing Managed Services Company that provides Connectivity as a Service (CaaS) solutions to businesses across the UK. They offer a range of IT, Connectivity, Telephony & Mobile Solutions from one supplier, with a single helpdesk and monthly billing.
This innovative company is expanding rapidly due to successful client acquisitions, presenting a new and exciting opportunity for a support engineer.
The Role & Opportunity
In this position, you will deliver service delivery, maintenance, and technical support to their telecom's products, while becoming a certified specialist through financial training incentives. You will contribute to the growth of the telecoms engineering team and have the potential to expand your knowledge and career with a growing business.
Main Responsibilities
- Deploying and maintaining new and existing client services
- Connectivity - leased line and broadband installations including network and router configuration
- Telephony - soft PBX system configuration and maintenance
- Mobile - device management setup and maintenance
- Second-level support for all telecoms products and services
Qualifications & Training Available
The company offers full sponsorship to study for and gain industry-recognized certifications in:
- Connectivity - Draytek Certified Network Administrator
- Telephony - 8x8 Work Administration and Configuration
- Telephony - Gamma Horizon Technical Accreditation
- Mobile - Microsoft MS-101 Microsoft 365 Mobility and Security
This is an exceptional opportunity for a Telecoms professional with experience and potential to join a company that will develop their skills and advance their careers.
Estimated Salary: £25,000 - £35,000 per annum, depending on experience.
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