Telecoms Support Specialist

5 days ago


Bradford, Bradford, United Kingdom Interface Recruitment UK Full time
Job Opportunity: MSP Technical Support Engineer

We are partnering with a fast-growing Managed Services Company that provides Connectivity as a Service (CaaS) solutions to businesses across the UK. They offer a range of IT, Connectivity, Telephony & Mobile Solutions from one supplier, with a single helpdesk and monthly billing.

This innovative company is expanding rapidly due to successful client acquisitions, presenting a new and exciting opportunity for a support engineer.

The Role & Opportunity

In this position, you will deliver service delivery, maintenance, and technical support to their telecom's products, while becoming a certified specialist through financial training incentives. You will contribute to the growth of the telecoms engineering team and have the potential to expand your knowledge and career with a growing business.

Main Responsibilities

  • Deploying and maintaining new and existing client services
  • Connectivity - leased line and broadband installations including network and router configuration
  • Telephony - soft PBX system configuration and maintenance
  • Mobile - device management setup and maintenance
  • Second-level support for all telecoms products and services

Qualifications & Training Available

The company offers full sponsorship to study for and gain industry-recognized certifications in:

  • Connectivity - Draytek Certified Network Administrator
  • Telephony - 8x8 Work Administration and Configuration
  • Telephony - Gamma Horizon Technical Accreditation
  • Mobile - Microsoft MS-101 Microsoft 365 Mobility and Security

This is an exceptional opportunity for a Telecoms professional with experience and potential to join a company that will develop their skills and advance their careers.

Estimated Salary: £25,000 - £35,000 per annum, depending on experience.


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