Sales Advisor

3 weeks ago

London, Greater London, United Kingdom Skin + Me Full time
About the Role

We're seeking a highly skilled and motivated Sales Advisor to join our team on the Skin + Me counter in John Lewis, Oxford Street. As a key member of our sales team, you'll be responsible for delivering exceptional customer service, demonstrating a deep understanding of our products, and building strong relationships with customers to drive sales and achieve business goals.

Key Responsibilities
  • Provide first-class customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Demonstrate a thorough knowledge of our products, including their features, benefits, and applications.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and drive sales.
  • Work collaboratively with colleagues to achieve team targets and contribute to a positive and supportive team environment.
  • Stay up-to-date with product knowledge, attending training sessions and workshops to ensure you're equipped with the latest information.
  • Contribute to the maintenance of a clean and organized store environment, ensuring the counter and surrounding area are always 'customer ready'.
What We Offer
  • A competitive salary and commission structure.
  • Highly discounted Skin + Me products for you and your friends and family.
  • Exclusive training and development opportunities.
  • A pension scheme and healthcare cash plan, including mental health and wellbeing support.
  • An employee referral scheme and a supportive network of investors and advisors who have built some of the world's best consumer companies.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A sales-driven mindset, with resilience and drive to continuously meet and exceed targets.
  • Knowledge of skincare concerns, ingredients, and product formulations is a plus, but training will be provided by our Skin + Me Experts.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.
Compensation and Benefits
  • 25 days holiday inclusive of bank holidays (pro-rata).
  • Highly discounted Skin + Me products for you and your friends and family.
  • Exclusive training and development opportunities.
  • Pension Scheme.
  • Healthcare Cash Plan, including Mental Health and Wellbeing support.
  • Employee referral scheme.

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