Dental Practice Operations Manager
6 days ago
We are seeking a skilled and experienced Practice Manager to join our team at Clyde View Dental Practice in Helensburgh, covering maternity leave for a fixed-term period of 9 months.
Clyde View Dental Practice is an award-winning practice situated on the banks of the Firth of Clyde, serving the local community with a friendly welcome to all patients.
The successful candidate will be responsible for managing the day-to-day operations of the practice, ensuring high standards of patient care, and maintaining a clean and safe environment.
Key Responsibilities:
- Take a proactive approach to patient feedback and implement suggestions for improvement.
- Maintain practice cleanliness standards and manage internal cleaning rotas.
- Maximize the practice appointment book to effectively manage Associates' time with patients.
- Ensure efficient management and timely replenishment of stock.
- Deliver practice budget and associated key Performance indicators (KPIs) and overall practice profitability.
- Undertake Reception duties when required.
- Ensure that all cross-infection procedures are carried out in compliance with Cross infection, Decontamination and Health & Safety procedures.
- Communicate effectively with practice team members to promote a supportive working culture.
- Support individual performance by regular one-to-ones and provide training and support to colleagues when required.
Requirements:
- Relevant experience in a general practice environment.
- Experience working in a people management role is preferable.
- Demonstrate the highest levels of patient care.
- The ability to work on own initiative as well as part of a team.
- Enthusiastic, with an appetite to learn and develop new skills.
- Demonstrable skills in the use of Microsoft Office packages (particularly Excel) would be advantageous.
What We Offer:
- A competitive salary of approximately £35,000 - £40,000 per annum, depending on experience.
- Career progression opportunities within the group.
- Recommend a friend bonus.
- Company-paid GDC fee.
- Professional Development – access to online training and educational assistance.
- Wellbeing initiatives.
- Cycle to work scheme.
- Employee Assistance Programme.
- Enhanced family-friendly policies.
- 'You Days' - a day off for moving house or getting married.
Clyde View Dental Practice is part of the Clyde Munro Dental Group, which celebrates individuality and provides benefits, perks, support, and structure for its staff.
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