Unit Supervisor

7 days ago


Warrington, Warrington, United Kingdom Tenpin Full time
About the Role

We are seeking a highly motivated and experienced Unit Supervisor to join our team at Tenpin. As a key member of our management team, you will be responsible for ensuring our customers have an exceptional experience when visiting our centres.

Key Responsibilities
  • Manage day-to-day operations, ensuring excellent customer service and adherence to policies and procedures.
  • Promote a sales-focused culture and identify sales opportunities within the centre.
  • Lead and support team development and growth, deputizing in the absence of senior management.
  • Interpret and implement Tenpin's corporate strategy and core values, setting and achieving short-term objectives.
Requirements
  • At least 12 months of supervisory experience in leisure, hospitality, or retail.
  • Passionate about exceptional customer service.
  • Experienced in leading large teams.
  • Determined, enthusiastic, and patient.
  • Ambitious and eager to progress.
  • Fully flexible and adaptable to change.
What We Offer
  • Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors.
  • Free Bowling for family and friends.
  • Free Food (when working 6 hours or more).
  • Enhanced Maternity, Paternity, Adoption leave.
  • Medicash Health Care Cash Back Scheme.
  • Employee Assistance Programme.
  • Free counselling.
  • Life assurance – 2 x annual salary.
  • Long Service Awards.
  • Recommend a Friend Scheme.
  • On the Spot Rewards.
Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.


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