Customer Service Representative
3 weeks ago
We are seeking a Customer Service Representative to join our team at Lloyds Banking Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.
The ideal candidate will have excellent communication skills, a strong ability to work in a team environment and a passion for delivering high-quality customer service. You will also have the opportunity to learn and develop your skills in a dynamic and supportive team environment.
We offer a competitive salary of £23,500 per annum, plus benefits including a generous pension contribution, annual performance-related bonus and share schemes. Our workplace is inclusive and diverse, with a focus on creating a values-led culture that reflects the needs of our customers and communities.
About the Role
- Provide exceptional customer service to internal and external customers
- Resolve customer queries and concerns in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Develop and maintain knowledge of products and services offered by Lloyds Banking Group
- Participate in training and development opportunities to improve customer service skills and knowledge
What We Offer
- Competitive salary of £23,500 per annum
- Generous pension contribution of up to 15%
- Annual performance-related bonus
- Share schemes, including free shares
- Benefits tailored to your lifestyle, such as discounted shopping
- 22 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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