Marketing Communications Specialist

3 weeks ago


Leeds, Leeds, United Kingdom HSBC Full time

Unlock your potential with HSBC by taking on a challenging role that will help you grow and develop your skills.

We are seeking a talented and experienced marketer to join our team in Chester. As a Marketing Communications Specialist, you will be responsible for creating and delivering best-in-class customer-centric marketing campaigns across various channels.

  • Develop and execute marketing strategies that meet business objectives and drive customer engagement.
  • Work closely with stakeholders to understand their needs and expectations, and manage the marketing planning and approval process.
  • Collaborate with the CRM team to maximize opportunities through different channels and create highly personalized communications.
  • Ensure all marketing activity is fully measurable, and identify opportunities to reduce budget, resource, or process steps.
  • Be the voice of the customer, using insights to inform decisions and create good outcomes for customers.
  • Identify opportunities to build your own capability through self-development and coaching.

Key requirements for this role include:

  • Competent and experienced marketer, ideally within the financial services industry.
  • Experience of delivering customer-centric campaigns across different channels, with a focus on email marketing.
  • Strong organizational and planning skills, with good attention to detail and a passion for quality.
  • Good spoken and written communication skills, with the ability to interpret numerical data.
  • Ability to build great relationships with stakeholders, influencing others and adding value.

This is a fantastic opportunity to join a leading financial services organization and make a real impact on customer experiences. If you are a motivated and experienced marketer looking to take on new challenges, we would love to hear from you.



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